General terms and conditions

ARTICLE 1: APPLICATION AND ENFORCEABILITY OF THE GENERAL TERMS AND CONDITIONS OF SALE

The validation of an order implies the buyer's full and unreserved acceptance of our general conditions of sale. In the absence of express acceptance by the buyer, any condition to the contrary will be unenforceable against the seller, regardless of when it may have been brought to the seller's attention. The fact that the seller does not avail itself at a given time of any of the present general conditions of sale may not be interpreted as a waiver of the right to avail itself of any of the said conditions at a later date.

ARTICLE 2: ORDERING

The information provided by the purchaser when placing an order is binding: in the event of an error in the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product. Orders are definitive only when they have been confirmed by the payment of the price by the buyer. After dispatch, any modification or cancellation of the order by the purchaser cannot be taken into consideration and the price paid will not be refunded. Product offers are subject to availability. A product that has become unavailable will be withdrawn from the online catalog. In the event of stock shortage, the seller will contact the buyer. They will agree together to deliver a product offering identical characteristics in size and quality to the product initially ordered by the buyer, or to proceed with a refund of the purchase.

ARTICLE 3: DELIVERY

Delivery is made in mainland France within the time specified by direct delivery of the product to the announced recipient, or in the event of absence, by notice of availability. Delivery times are indicated as accurately as possible. Sixty Stones delivers anywhere in mainland France to the address indicated in "Delivery address" during the order process.
If an anomaly concerning the delivery (damage, missing product compared to the validated order, damaged or broken package) should occur, despite all the care given to the preparation of the order, it must imperatively be the subject of "written reserves" addressed to SARL MSA, as soon as possible.

ARTICLE 4: RETURNS - TERMS AND CONDITIONS

Any return of products must be the subject of a formal agreement between the seller and the purchaser. Any return accepted by the seller, in the case of an apparent defect or non-conformity of the products delivered, which will be noted by the seller, will allow the purchaser to obtain a free replacement or the restitution of a credit note to his benefit, to the exclusion of any other indemnity or damages. The product must be returned to the purchaser in its original packaging within 15 days.
Right of withdrawal (in accordance with article L 121-20 of the French Consumer Code)
The Buyer has a period of 14 clear days to exercise his right of withdrawal from the date of receipt of the Product or acceptance of the offer of service. If the right of withdrawal is exercised, the Vendor will reimburse the Buyer as soon as possible and within 30 days at the latest.
Return costs are at the customer's expense, only the price of the product will be refunded.

ARTICLE 5: PRICES

Items are supplied at the price displayed when the order is placed. Our prices include VAT.

ARTICLE 6: DISPUTES

Complaints or disputes will always be received with attentive benevolence, good faith always being presumed in those who take the trouble to explain their situations. In the event of a dispute between the buyer and the seller, the customer should contact the customer service department of :

SARL MSA
BP90032
13702 La Ciotat - France

Failing this, the courts of MARSEILLE shall have exclusive jurisdiction in the matter.

ADDITIONAL INFORMATION

DELIVERY

Our creations are handcrafted to order in our workshop. Models are generally available, but if you have a date requirement, you can specify it when you place your order. We'll do our best to satisfy you.

TRANSPORT

Your jewel is delivered in a branded case and sent by Colissimo suivi (72 hours excluding weekends and public holidays in mainland France) or Chronopost (24 hours excluding weekends and public holidays in mainland France).